According to The Economist, customer service in America is getting worse, and that matches my own experience. For instance, I recently had trouble with my dental insurance, which was accidentally cut off at the beginning of the year. My wife and I had numerous phone conversations with the multiple layers of bureaucracy that handle this […]
According to The Economist, customer service in America is getting worse, and that matches my own experience. For instance, I recently had trouble with my dental insurance, which was accidentally cut off at the beginning of the year. My wife and I had numerous phone conversations with the multiple layers of bureaucracy that handle this
